Top articles Latest articles Contacting Us Category: Customer Support We at Craftsmiths are here to help and ensure your experience is as smooth as possible. If you have any questions, concerns, or require assistance, there are two ways to get in touch with us: Email ... What is Craftsmiths? Category: About Us Welcome to Craftsmiths, your one-stop destination for all things creative and handmade. At Craftsmiths, we believe in the power of craftsmanship and the beauty of unique, high-quality products. We spe... Privacy Policy Category: Policies At Craftsmiths, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data across our platfor... Opening Times Category: About Us At Craftsmiths, we’re proud to be a disability-friendly sole trader, managing our workload in harmony with health requirements. While we don’t operate with traditional opening times, our online store ... Refunds Policy Category: Policies At Craftsmiths, we strive to deliver products that bring joy and satisfaction to our customers. While we take every measure to ensure the highest quality of craftsmanship, we also recognise that there... Returns Policy Category: Policies At Craftsmiths, we take pride in crafting products that are tailored to our customers’ needs. Due to the bespoke nature of our items, we are unable to offer refunds on custom designs. However, if you ... Raising a Support Ticket Category: Customer Support We’ve made it simple and convenient for you to request support whenever you need it. Follow these steps to raise a support ticket on our website: Visit the Support Section Head over to the Support p... Our Mission & Values Category: About Us At Craftsmiths, our mission is simple yet powerful: to celebrate the art of craftsmanship by bringing unique, handcrafted creations to people who value quality, individuality, and creativity. We are d... Terms & Conditions Category: Policies Welcome to Craftsmiths. By accessing our website and purchasing our products, you agree to the following terms and conditions. These terms are in place to provide clarity, protect both parties, and en... Delivery Policy Category: Policies At Craftsmiths, we partner with Royal Mail to ensure your orders are delivered safely and efficiently. We offer a range of delivery options to suit your needs, including standard and tracked services....