Contacting Us
We at Craftsmiths are here to help and ensure your experience is as smooth as possible. If you have any questions, concerns, or require assistance, there are two ways to get in touch with us:
-
Email Us You can reach us via email at support@craftsmiths.co.uk. Our team monitors this inbox regularly and aims to respond to all inquiries within 48 hours.
-
Raise a Support Ticket If you prefer, you can submit a support ticket directly on this website. Simply navigate to the Support section, provide your details and the nature of your query, and we’ll get back to you as soon as possible.
We strive to respond to all inquiries promptly and with care. Whether you need help with an order, have questions about our products, or simply want to learn more about Craftsmiths, we're always happy to assist.
Thank you for choosing Craftsmiths. We look forward to hearing from you and helping in any way we can!